Enterprise-grade IT support priced for small and medium businesses. Get the technology, security, and support your growing business needs — without the enterprise price tag.
Small and medium businesses are in a tough spot when it comes to IT. You're too large to manage everything on an ad-hoc basis, but hiring a full-time IT person — let alone a team — doesn't make financial sense. And yet, when technology fails, your business stops. Emails don't send, customers can't reach you, and revenue is lost.
We built our SMB IT support service specifically to solve this problem. You get a complete IT department for a predictable monthly fee that costs less than a single full-time hire. We handle everything — helpdesk support, cybersecurity, backups, cloud services, hardware procurement, and strategic IT planning — so you can focus on running and growing your business.
Whether you have 5 employees or 50, we scale our services to fit your needs. No long-term lock-in contracts, no hidden fees, and no technical jargon — just reliable technology that supports your business goals.
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A complete IT department at a fraction of the cost of hiring in-house.
Your team gets unlimited IT support by phone, email, and through our support portal. No caps on tickets, no per-call charges, and no nickel-and-diming. Whether it's a password reset or a complex software issue, we handle it all with an average response time under 15 minutes.
We set up, migrate, and manage Microsoft 365 for your business — email, Teams, SharePoint, OneDrive, and the full Office suite. We also support Google Workspace and other cloud platforms. Proper configuration from day one means fewer problems and better collaboration.
43% of cyberattacks target small businesses, and 60% of those businesses close within six months of a breach. We deploy enterprise-grade security — endpoint protection, email filtering, firewall management, multi-factor authentication, and security awareness training — scaled for your budget.
Your business data is backed up automatically to encrypted, off-site storage. We monitor backups daily and test restores regularly. If disaster strikes — ransomware, hardware failure, or fire — your data is safe and can be restored quickly.
We don't just fix things when they break — we help you plan ahead. We provide hardware lifecycle management, software licensing optimization, technology roadmaps, and annual IT budget guidance so you can forecast costs and avoid surprises.
Every month you get a clear, plain-English report showing what we did, what issues were resolved, the state of your backups and security, and any recommendations. We also conduct quarterly business reviews to align IT with your business goals.
One flat monthly fee covers all your IT support. No hourly billing surprises, no emergency upcharges, and no hidden costs. You'll know exactly what you're spending on IT every month — and it's always less than a full-time hire.
We earn your business every month. Our agreements are month-to-month with no lock-in periods, no early termination penalties, and no fine print. If we're not delivering value, you can walk away anytime.
As your business adds employees, locations, or technology, our services scale with you. There's no need to hire additional IT staff or change your support model — we grow alongside your business.
We're not just a helpdesk — we're your technology partner. We learn your business, understand your goals, and proactively recommend solutions that help you work smarter, reduce costs, and stay ahead of the competition.
Every industry has unique technology needs — we understand yours.
Law firms, accounting practices, architects, engineering firms, and consultancies. We ensure confidential client data stays protected, document management works flawlessly, and your team can work productively from the office or remotely.
POS system support, inventory management integration, e-commerce platform connectivity, and secure payment processing. We keep your systems running so you never miss a sale.
Network coverage for warehouse floors, rugged device support, inventory system management, and integration between production systems and business software.
We offer special pricing for registered non-profits. Donor management systems, volunteer scheduling platforms, grant reporting tools, and secure document storage — all managed with the same level of care as our corporate clients.
See how our SMB support model compares to other approaches.
$/month per user
Predictable monthly cost. Unlimited support, proactive monitoring, cybersecurity included, strategic planning. No surprises.
$70K+/year
Salary, benefits, training, sick days, vacation. One person can't cover all IT disciplines — you still have gaps in cybersecurity, networking, and strategy.
Unpredictable
Hourly rates ($100-200/hr). No monitoring means problems are found late. No preventive maintenance. Higher risk of downtime, data loss, and security incidents.
Our SMB plans are priced per-user, per-month, and typically range from $99 to $199 per user depending on the level of service and the complexity of your environment. There are no setup fees, no hidden charges, and no long-term contracts. We'll give you a clear, fixed quote after a brief assessment of your current setup.
We work with businesses as small as 3 users. Our pricing scales with your team size, so you're never paying for more than you need. Even very small businesses get the same level of service and attention as our larger clients.
Absolutely. Many of our SMB clients have someone internally who handles day-to-day tasks. We can supplement their work — handling complex issues, managing security, providing after-hours coverage, or taking over the strategic IT functions while they focus on user support.
We offer 24/7 emergency support for critical issues that can't wait until the next business day. Our on-call technicians can handle after-hours emergencies — from server outages to ransomware attacks. Standard support requests submitted outside business hours are handled the next business morning.
Get enterprise-grade IT support at a price that makes sense for your business. Free consultation, no obligation.